The Italian National Office has implemented the eLearning for SMEs tool developed by the Cooperation Fund administered by the Office for harmonization in the internal market.
This implementation marks the final implementation of the tool in all 21 EU national and regional intellectual property offices which expressed their intent to use it.
Meanwhile, the UK Intellectual Property Office has implemented the User Satisfaction Survey, a tool that supports a basic set of questions and methodology from which participating EU national and regional IP offices can launch surveys. Furthermore, the Croatian National Office has recently implemented the Common Examiner Support Tool (CESTO). This is the fifth tool to be implemented by the Croatian Office.